This choice set the tone for what was to follow. FEMA is a new agency and is simply not staffed with sufficient people of a caliber or experience level which would permit them to run an operation of this size and complexity in an efficient manner. Based on my experience with the Vietnamese refugee operation. where the lead agency had been the Department of State. I made the same offer to FEMA officials as I had to State officials 5 years earlier: To arrange for them to be introduced to and meet with those local officials. businessmen. and civic leaders who could offer in-