According to the Department. it is the keystone to the recordkeeping of the agency for which he serves. We call it USCIShousing millions of paper records that have been centralized into a single stateoftheart facility. The Center where Don works improves the integrity of USCISs recordkeeping and dramatically reduces the time it takes to retrieve a file or paperwork. meaning faster application processing for an agency charged with overseeing our immigration system. Dons current job title. mission support specialist. doesnt do his work justice. Colleagues say Don is not just a support specialist but an integral part of the National Records Centers mission support team and plays an important role in nearly all the logisticsrelated projects executed at the center. In this position. he develops and administers best practices for Federal procurement and property management. While he avoids the spotlight. he is highly valued and sought out for his expertise in the asset management field. Dons colleagues told me. "Through his painstaking attention to detail and timely responsiveness . . . he has provided a superior level of customer service to local employees and other stakeholders." Dons attention to detail ensures that folks within Citizenship and Immigration Services have the tools and resources they need to get their job done. Dons critical eye and expertise in procurement is also credited for saving the government and the taxpayers over $500.000 in fiscal year 2013 and over $800.000 to date in fiscal year 2014. Let me repeat that: Don has saved the American taxpayers in the last 2 fiscal years $1.3 million.
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