Mrs. Serrin has been in public service for more than 46 years. In 1927 she worked for the Department of Agriculture and the War Department and. thereafter. joined the Visa Office where she has worked for 45 years which includes 21 years in her present position. Like many of my colleagues. I have had constituents with relatives abroad who have immigrated to. or visited the United States. Inevitably. some of these immigrants and visitors have had problems. In seeking the assistance of Mrs. Serrin. she has always demonstrated a willingness to cooperate and has made every effort to resolve their difficulties Through Mrs. Serrins dedication and hard work. she has developed a profound knowledge of the intricate laws and regulations which characterize our visa process. Because of her expertise. she has been able to handle the many cases that have come to her attention in an efficient and equitable manner. Mrs.
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