IMS of the MidAtlantic has been temporarily enjoined from engaging in deceptive practices in New Jersey. is the target of legal action by the Bureau of Consumer Protection in Pennsylvania. and was named in the FTC action 2 weeks ago. It is a Hearst subsidiary. IMS is not the only magazine agency that engages in telephone harassment of tardy customers. Most of the other agencies named in the FTC action subject their customers to similar pressures. IMS merely stands out as having one of the more forceful collection operations. sometimes calling employers. friends. and relatives to report that subscribers are delinquent in their accounts. threatening law suits. jail sentences. or even deportation if accounts are not paid. Since first reporting the IMS collection tactics. I have supplied the FCC of telephone harassment by other agencies as well.
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